Delivery Information

  • Standard Delivery* (1-3 working days) is 99p (FREE of charge on orders over £50)
    *We cannot be held responsible for items sent by standard delivery that are not received.
  • We can only deliver to UK addresses and the postage charges shown cover mainland UK only. All other locations such as The Highlands, Isle of Man, Isle of Wight, Channel Islands, Ireland etc may be subject to additional carriage costs. You will be contacted after placing your order in regards to this.
  • You are responsible for your order once the package arrives at the supplied delivery address. It is not always necessary for the card holder to sign for any goods ordered. We cannot be held responsible if the package goes missing once delivered. If any goods are received faulty or damaged you must notify us within 7 days of receiving them (via email) quoting your order reference.
  • Deliveries are usually made by either the Royal Mail, DPD or TNT. We are unable to give instructions to the couriers with regards to leaving items elsewhere such as with neighbours or in garden sheds. If, when ordering, you left instructions to this effect we must apologise as this is not possible.
  • If you require next working day delivery goods must be ordered by 2pm.
  • Your order may be delayed if there are any unexpected stock shortages. You will be notified by e-mail or telephone if this is the case.
  • Your order may also be delayed if we fail to get authorisation for payment for your order. (We run independent security checks which include postcode matching, user surnames & card usage patterns. These checks are essential to prevent credit card fraud).